Posted by truecreek on October 26, 2010 under More Dam News | 
Today’s zombie commute in NYC must have been really something to see. Hopefully, there were enough of them on the streets to really make a visual impact. Probably one of the more inventive uses of social media that I have heard about.
By Deepti Hajela
As if the morning commute wasn’t odd enough, intrepid New Yorkers trying to make their way to work on Tuesday had to battle past hordes of the walking dead.
Two dozen zombies, their clothes spattered with fake blood, were staggering up and down the block outside Madison Square Garden. Downtown, others shuffled across the Brooklyn Bridge.
Some pedestrians looked startled or amused by the ghost-white actors with bruised-looking eyes. Some people ignored them entirely. Others whipped out their cell phone cameras.
Horror movie fan Linda Emery was thrilled to see the creatures.
“I’m into zombies, anything with zombies,” said the 58-year-old home care provider from Brooklyn. It made a change from her usual commute.
“You see a lot of stuff, but not this stuff,” she said.
Erik Machado, an audio engineer heading to work in New Jersey, was unfazed and passed by the scene with nary a glance at the nightmares walking around.
“Gotta commute, gotta go where I gotta go,” the Queens resident said.
The stunt was part of a campaign in 26 cities worldwide promoting the Halloween premiere of the AMC television series “The Walking Dead.” The show is being broadcast outside of the United States on Fox International Channels.
Posted by truecreek on October 25, 2010 under More Dam News, Research |
Well, it was bound to happen. Someone was going to look at the relationship between a brand and a political party. Perfect study for this time of year, don’t you think?
This is only the top 10 for each and the only thing I don’t see is Apple on the list for the Dems. To me, that would be a no brainer, but I’m sure it’s on the big list somewhere.
I love Craftsman tools, but big with the liberals? Don’t know about that.
Fox New Channel the #1 brand with a bullet for the GOP. Who would have guessed?
Posted by truecreek on August 25, 2010 under More Dam News |
By Beth Kowitt, FORTUNE.
Apple’s retail stores aren’t the only place where lines form these days. It’s 7:30 on a July morning, and already a crowd has gathered for the opening of Trader Joe’s newest outpost, in Manhattan’s Chelsea neighborhood. The waiting shoppers chat about their favorite Trader Joe’s foods, and a woman in line launches into a monologue comparing the retailer’s West Coast and East Coast locations. Another customer suggests that the chain will be good for Chelsea, even though the area is already brimming with places to buy groceries, including Whole Foods and several upscale food boutiques.
But Trader Joe’s is no ordinary grocery chain. It’s an offbeat, fun discovery zone that elevates food shopping from a chore to a cultural experience. It stocks its shelves with a winning combination of low-cost, yuppie-friendly staples (cage-free eggs and organic blue agave sweetener) and exotic, affordable luxuries — Belgian butter waffle cookies or Thai lime-and-chili cashews — that you simply can’t find anyplace else.
Employees dress in goofy trademark Hawaiian shirts, hand stickers out to your squirming kids, and cheerfully refund your money if you’re unhappy with a purchase — no questions asked. At the Chelsea store opening, workers greeted customers with high-fives and free cookies. Try getting that kind of love at the Piggly Wiggly.
It’s little wonder that Trader Joe’s is one of the hottest retailers in the U.S. It now boasts 344 stores in 25 states and Washington, D.C., and strip-mall operators and consumers alike aggressively lobby the chain, based in Monrovia, Calif., to come to their towns. A Trader Joe’s brings with it good jobs, and its presence in your community is like an affirmation that you and your neighbors are worldly and smart.
The privately held company’s sales last year were roughly $8 billion, the same size as Whole Foods’ and bigger than those of Bed Bath & Beyond, No. 314 on the Fortune 500 list. Unlike those massive shopping emporiums, Trader Joe’s has a deliberately scaled-down strategy: It is opening just five more locations this year. The company selects relatively small stores with a carefully curated selection of items. (Typical grocery stores can carry 50,000 stock-keeping units, or SKUs; Trader Joe’s sells about 4,000 SKUs, and about 80% of the stock bears the Trader Joe’s brand.) The result: Its stores sell an estimated $1,750 in merchandise per square foot, more than double Whole Foods’. The company has no debt and funds all growth from its own coffers.
More about Inside the Secret World of Trader Joe’s here.
Posted by truecreek on August 18, 2010 under More Dam News |
What a brilliant way to market a bike store.
From Photoblog:
Co-owner Christian Petersen looks out of a window at his bicycle shop in Altlandsberg, north-east of Berlin August 17, 2010. The owners attached about 120 bicycles on the facade to advertise their shop.
Photo credit:
Fabrizio Bensch / Reuters
Posted by truecreek on under Research |
By Aaron Smith.
After several consecutive years of modest but consistent growth, broadband adoption slowed dramatically in 2010. Two-thirds of American adults (66%) currently use a high-speed Internet connection at home, a figure that is not statistically different from what The Pew Research Center’s Internet & American Life Project found at a similar point in 2009, when 63% of Americans were broadband adopters.
The lack of growth in broadband adoption at the national level was mirrored across a range of demographic groups, with African-Americans being a major exception. Broadband adoption by African-Americans now stands at 56%, up from 46% at a similar point in 2009. That works out to a 22% year-over-year growth rate, well above the national average and by far the highest growth rate of any major demographic group.
Read more about Home Broadband 2010, a Pew Study, here.
Posted by truecreek on July 14, 2010 under More Dam News |
By Elena Malykhina
Stella Artois has enlisted famous photographer Bert Stern to create Vogue-like images for a U.S. campaign that depicts the finer things in life.
The campaign, created by Mother New York, positions Stella Artois as “the most premium beer in the world.” It kicks off with an ad shot by Stern, which recreates a 1960 cover of Vogue. The ad shows a man enamored with a woman who is drinking Stella Artois beer. The tagline is: “She is a thing of beauty.”
That ad will run in print and out-of-home in the U.S. for six months starting this week. Michael Ian Kaye, a creative director at Mother, said additional ads—including TV—will break during the holidays (November/December timeframe).
Kaye said the U.S. effort builds on a Stella Artois campaign currently running in the U.K. Some of that overseas creative is currently featured on the company’s Web site, which also sports the new tagline.
“‘She a thing of beauty’ came from the work we’ve done in the U.K. It’s really about a brand that has been established with a sense of luxury,” said Kaye. “We were tasked with creating a U.S. print campaign that bring that notion to life.”
The ads are also meant reflect Stella Artois’ target consumer: a more sophisticated beer drinker. Kaye said: “While, it tends to be a slightly more female base, we’re targeting both men and women who lead a certain lifestyle.”
Posted by truecreek on July 7, 2010 under More Dam News |
A very, very smart move by Domino’s Pizza. Continuing with their new, honest approach. Also makes you wonder what the other guys do to their photography.
ANN ARBOR, Mich., July 5, 2010 /PRNewswire via COMTEX/ — Domino’s Pizza, the recognized world leader in pizza delivery, is continuing its honest, transparent way of communicating with customers by walking down a new avenue of authenticity: food photography.
In an effort to display Domino’s Inspired Pizza as authentically as possible, all Domino’s national advertising pieces will feature food photography without the fancy food artistry or fake food touch-ups.
Whether it be a commercial on TV or an advertisement in the local paper, the landmark advertising approach promises that all product shots of the Inspired Pizza have been untouched by stylists or model makers typically found on food photography shoots.
“How many times have you wondered why the products you buy don’t look as good in person as they do in TV ads?” said Russell Weiner, Domino’s Pizza chief marketing officer. “That’s because most of the time companies use artificial techniques to make their products look better than they do when served to you in person. At Domino’s, we’re proud of the way our pizza looks – and tastes – right out of the oven.”
The new approach to food photography follows the same line of transparency that began in late 2009 with the launch of the company’s “Pizza Turnaround” advertising campaign – sparking critical acclaim from media, and overwhelmingly positive consumer response to the pizza itself. The campaigns following the launch of the pizza have, in one way or another, been featured in almost every major media outlet, as well as more than 1,000 local TV affiliates.
“It’s a natural progression for us now to take this step,” Weiner continued. “If we’re going to be real and honest about the taste of the product, we want to be as authentic as possible about how it looks. And there’s nothing more mouthwatering than a Domino’s pizza straight out of the oven.”
Also part of the latest chapter in transparency is Domino’s launch of an online component called Show Us Your Pizza, inviting consumers to submit their best natural Domino’s food photography to earn one of four prizes of $500.
Customers can visit ShowUsYourPizza.com to learn about Domino’s Pizza’s “photo promise,” which prohibits any artificial manipulation of the product during shooting, among other rules. The best amateur food photographers who adhere to the photo promise might also have their shots featured in future Domino’s advertisements.
Posted by truecreek on June 22, 2010 under Opinions. Everyone has them., Research |
There is so much research on this topic already and more seems to come out every day. There needs to be a greater focus on advertising to combat this horrible trend. It will have to be powerful stuff, like Marsteller’s “Crying Indian” that featured Native American actor, Iron Eyes Cody. It was one of the most successful campaigns of its kind, with some suggesting it reduced litter by almost 90% in 300 communities.
Now that’s how you do it.
By Mary Madden and Lee Rainie.
Adults are just as likely as teens to have texted while driving and are substantially more likely to have talked on the phone while driving.
In addition, 49% of adults say they have been passengers in a car when the driver was sending or reading text messages on their cell phone. Overall, 44% of adults say they have been passengers of drivers who used the cell phone in a way that put themselves or others in danger.
Beyond driving, some cell-toting pedestrians get so distracted while talking or texting that they have physically bumped into another person or an object.
These are some of the key findings from a new survey by The Pew Research Center’s Internet & American Life Project:
- Nearly half (47%) of all texting adults say they have sent or read a text message while driving.
- Looking at the general population, this means that 27% of all American adults say they have sent or read text messages while driving. That compares with 26% of all American teens ages 16-17 who reported texting at the wheel in 2009.
- Three in four (75%) cell-owning adults say they have talked on a cell phone while driving. Half (52%) of cell-owning teens ages 16-17 reported talking on a cell phone while driving in the 2009 survey.
- Beyond driving, one in six (17%) cell-owning adults say they have physically bumped into another person or an object because they were distracted by talking or texting on their phone. That amounts to 14% of all American adults who have been so engrossed in talking, texting or otherwise using their cell phones that they bumped into something or someone.
More about Adults Text While Driving Too here.
Posted by truecreek on May 20, 2010 under Opinions. Everyone has them. |
By Joseph Young
They have been all over television over the past few years. You’ve seen them before. The beautifully art directed HD spots from BP. All those bright green and yellows flying around to that perfect music. It’s easy to find outstanding animated spots in just a few minutes on the web. And from what I have heard within the business, there were some spots produced recently that were in the $3 million per range. All of that backed up by a substantial national media buy.
All concepted and produced with one thought in mind: to position BP as a friendly, “we’re here with you” company that is working hard to make the world a much better place.
What a crock.
How long do you think it will be before the millions of dollars spent by BP to position themselves as the savior of our collective energy future just melts away?
When a brand screws us all like this, they become lepers. We cringe at the very thought of doing business with them. We now look at their brand as a ‘taker’, not a ‘giver.’ And in the case of BP, I suspect you will see a growing disdain for the company as the days wear on.
So I wonder when the first round of new TV spots will start up? It must suck for the agency that is responsible for producing what comes next from the company. If it were my shop, I would really have to do some soul searching before anyone spent another minute behind the lens on behalf of BP.
Posted by truecreek on May 4, 2010 under Opinions. Everyone has them. |
Summer is almost upon us, a time when the cinema industry generates over 40% of their total annual box office revenue. It’s a time when people go out to the movies in droves, choosing to watch the hot new movies of the summer rather than stay on the couch and sit through another season of reruns on television. According to Nielsen, the shift is dramatic, with a 13% tick up for cinema in share during the summer months.
Last year, the industry experienced a record-breaking summer, with huge hits like Transformers, The Hangover, Harry Potter and the Half-Blood Prince and many others. Coming up this summer there will be another 13 blockbusters and remakes scheduled for release on the big screen.
Here’s just a few of the flicks you can expect to see this summer at a theater near you:
Iron Man 2
Shrek Forever After 3D
Sex and the City 2
Marmaduke
Toy Story 3D
The Twilight Saga: Eclipse
For most consumer marketers, cinema is the place to be this summer. And throughout the year, cinema advertising is a fantastic complement to any broadcast TV schedule. So if you are in the theater, consider yourself a smart marketer. If you’re not, give True Creek a call and let’s fix that.
Posted by truecreek on April 23, 2010 under More Dam News |
By Abbey Klaassen, AdAge
Today marks a quarter century of one of marketing’s biggest blunders — and the sixth biggest moment in 75 years of advertising, according to Ad Age: New Coke.
Still smarting from the 1975 “Pepsi Challenge” taste-test battle, Coca-Cola Co. launches “Project Kansas,” a top-secret mission to reformulate Coke. President-Chief Operating Officer Robert Goizueta appoints Coca-Cola USA head Brian Dyson, who taps marketing chief Sergio Zyman to head the endeavor. Mr. Zyman and company test a new, sweeter version of the flagship cola with 190,000 nationwide taste tests at a cost of $4 million.
At a bottlers’ meeting in Atlanta back on April 22, 1985, Mr. Zyman announced from the stage that Coke was changing its taste. The next day Coca-Cola revealed the new, sweeter taste to financial analysts and the media. But word of the new product finally leaks out and Pepsi dispatches its own press assault on the same day claiming victory. “The other guy blinked,” Pepsi says in ads saying Coke reformulated its brand to taste “more like” Pepsi.
The press hammers at Mr. Goizueta, now chairman-CEO, to explain the difference and what will happen to the old Coke, which 39% of consumers still favor. When Mr. Goizueta admits it will do away with the old formula, consumers revolt. Dazed by the backlash, management on July 11, 1985, just 79 days later, agrees to bring back the original formula, renaming it Coca-Cola Classic.
Some in the industry counter-intuitively suggested the blunder was actually good for the beverage giant — that its fans’ reactions to the idea of their beloved Coke going away, along with the reintroduction of the cola as Coca-Cola Classic, have created a fantastic new marketing strategy. But we think the lesson is pretty clear: Don’t tinker with success. Or at least think very, very carefully before you do.
Posted by truecreek on April 21, 2010 under More Dam News, Research |
By Ken Bruno
After a long winter and a grim recession luxury-faucet maker Brizo wants to give consumers “a license to dream.” Online videos and print ads created by Young & Laramore for Brizo’s high-end, touch-sensitive Talo, Venuto and Virage faucets feature vivid colors that morph into butterflies, flowers, mermaids and fish.
New ad campaigns suggest marketers are eager to shake off the gloom of tough economic times–and they hope consumers will do the same. While some economists aren’t sure the tough times are history, advertisers don’t seem to care. Companies are rolling out carefree ads that use humor, colorful images and upbeat language to get consumers to lighten up–and open up their wallets.
“What you make people feel is as important as what you make,” goes the voice-over in a commercial from BMW of North America’s “Story of Joy” ad campaign, which includes print ads featuring happy-looking adults, kids and dogs with headlines that lead off with “Joy is …” The campaign was created by GSD&M Idea City.
Procter & Gamble even seems to thumb its nose at money-pinching buyers of personal care products in ads for Old Spice. In TV spots, Isaiah Mustafa taunts women with recession-induced goodie withdrawal by offering “two tickets to that thing you love,” before the tickets turn into diamonds. Spots featuring Mustafa and his treats have racked up more than 8 million views since they broke in February.
Fun and games? Those are reappearing in ads. Interpublic agency Deutsch L.A.’s playful campaign for Volkswagen “Punch Dub,” invites consumers to play an updated version of the game “Punch Buggy,” in which the first person to spot a VW slugs his or her friend on the arm. Stevie Wonder and 30 Rock’s Tracy Morgan even get in on the game in ads.
Microsoft even promotes the idea of carefree travel in ads for the launch of its new mobile phone brand, Kin. In “The Journey,” by AgencyTwoFifteen, Rosa Salazar, a lollipop-loving Brooklyn comedian, hits the road to meet as many of her 824 social networking friends as possible.
Consumers and marketers were in the dumps last year when total U.S. advertising expenditures fell 12.3% in 2009 to $125.3 billion, compared with 2008, says ad tracker Kantar Media in New York but some agency executives say marketers are willing to spend again.
“There is a market turn toward the positive,” says Deutsch N.Y. Chief Creative Officer Greg DiNoto. “That’s a smart marketing strategy for any brand when you’re emerging from a recession.” Brands need to be associated with winning.”
A few advertisers hope upbeat taglines will do the trick. Amway’s latest campaign, one with an estimated $25 million behind it, features the tagline “The Power of Positivity.” Ads, created by Omnicom’s Element 79, feature friendly farmers and helpful neighbors and suggest that Amway is a company doing its part by creating jobs for those affected by the recession.
More here.
Posted by truecreek on April 8, 2010 under Opinions. Everyone has them. |
So, if these stats are correct, one could assume that as much as 17% of the population that has not adopted broadband would do so if they understood the nuts and bolts of how it works?
By Susannah Fox
A new report released today by John B. Horrigan, formerly of Pew Internet and now at the Federal Communications Commission, finds that 78% of adults in the U.S. are Internet users and 65% of adults have home broadband access.
Adults who do not have broadband at home fall into four categories:
Digitally Distant: 10% of the general population. Median age is 63. Half say that the Internet is not relevant to their lives or they lack the digital literacy to adopt broadband.
Digital Hopefuls: 8% of the general population. Low-income, heavily Hispanic and African American. Likely to say they want to go online, but lack the resources.
Digitally Uncomfortable: 7% of the general population. Likely to own a computer, but lack skills and interest in taking advantage of all the Internet has to offer.
Near Converts: 10% of the general population. Median age is 45. Cost is the biggest barrier to having broadband at home.
Posted by truecreek on March 26, 2010 under Opinions. Everyone has them. |
My wife and I are getting ready for our annual celebration of the finer things in life, Loveapalooza. As part of the decorating committee of two, I was charged with arranging for the flowers.
Several weeks ago we received a gorgeous bouquet as a gift from our parents. The flowers were from ProFlowers.com. So I went to their site and found a perfect deal: two for one on roses. Buy a dozen, get a dozen. Now that’s the ticket. So the order was in.
When the flowers arrived two days later, I quickly looked at the roses and determined it was only a dozen, not two. So, being the ever vigilant consumer that I am, the call went out. Immediately, the ProFlowers customer service rep jumped all into my perceived floral quagmire and took control. Two dozen fresh roses were headed out the door to me for overnight delivery. With the most heart felt of apologies. And thank you so much for being a ProFlowers customer.
A minute or so later, a very professional HTML email hits my box repeating the apology and giving me the tracking number of my complimentary order of two dozen red roses. Now that is the way you handle it.
Unfortunately, it was a call I should never have made. Later that evening, my wife discovered that there actually were two dozen roses in the package, they were just stacked in a way that only showed the tops of a dozen or so. Everything was there and they looked absolutely beautiful.
Ugh.
So this morning, I sucked it up and sent an email to customer service. Yes, I blew it and you actually did send the correct amount of flowers. And please don’t hurt Gabriella, the woman who packaged the gorgeous roses. And the email was off.
Five minutes later their reply. You’re very welcome!
I suspect the flowers will arrive shortly and will be just amazing. Plus, there will be another note inside with some sort of coupon for a future purchase. Trust me, that is one coupon that will never be used.
But I can tell you that ProFlowers has a customer for life.
Posted by truecreek on March 24, 2010 under More Dam News, Research |
There are times when no amount of advertising and marketing can pull you up from the floor. The issues facing Toyota right now are monumental in their entirety and really do have the potential to damage the brand beyond recognition. We’re talking years here, I believe.
USA Today: Yet another survey points to bad news for Toyota: A pollster says findings show Toyota has crushed its quality reputation.
In two short years, Americans having a positive perception of Toyota’s commitment to building quality cars has plummeted to 21.8% from over 80%, according to the findings of the latest survey by Britt Beemer at the BeemerReport.com
Only 31.8% of Americans believe Toyota can rebuild its quality image, the verdict is still out about their ability to recover. Some 22.1% are undecided whether they can rebuild the quality image and 18% don’t think Toyota will be able to do it.
“While their reputation is on the line, Toyota’s problems don’t stop there because buyers are now wary of the Toyota brand,” says Beemer. “Toyota has some real selling to do just to convince current Toyota car owners to buy another one.”
But will current Toyota owners save the day?
Maybe, the survey finds. The survey revealed that consumers who have purchased Toyotas in the past are evenly divided about whether they will buy another one in the future or not. Of these potential buyers, 52.6% will no longer consider buying a Toyota car in the future.
American car manufacturers may ultimately be the benefactors of Toyota’s quality issues, according to Beemer. Due to Toyota’s quality issues, 69.1% of car buyers are more likely to purchase an American made automobile. That number is up from 38% two years ago.
The survey comes from 1,000 telephone interviews conducted Friday, Saturday, and Sunday, March 12, 13 and 14, 2010, at ARG headquarters in Charleston, SC. The error factor is plus or minus 3.8%.
Posted by truecreek on March 23, 2010 under More Dam News, Research |
AP NEW YORK — The amount of time people spend on the computer while watching TV is going up sharply.
The Nielsen Co. said Monday that people who multitask this way spent an average of three and a half hours doing so in December. That’s up sharply from the two hours, 29 minutes that Nielsen reported only six months earlier.
The percentage of TV viewers who do this isn’t going up that fast. That increased by 57 percent to 59 percent during the same period. But those who are doing it spend much more time at it.
Television executives have pointed to this trend to help explain why big events like the Oscars, Grammys and pro football playoffs have been doing so well in the ratings – people watching and making comments to their friends through social Web sites like Twitter and Facebook.
More about TV, computer use multitasking up sharply: Nielsen here.
Posted by truecreek on March 12, 2010 under Opinions. Everyone has them. |
Tongue-in-cheek, but valuable none the less.
By Steve Cuno
We rarely hear about the fourth law of thermodynamics. In brief, it states that whenever a server says, “Careful, this plate is extremely hot,” an invisible force compels the customer to touch the plate. The compulsion grows as the cube of the number of decibels with which the server pronounces the word extremely.
It seems that, given a choice between heeding a voice of experience and sabotaging ourselves, many people do not just opt for, but positively execute, a mad dash for the latter. This can be as true of marketers as it is of other human-like creatures. So, for those who prefer wasting time and money, I offer the following personally witnessed, surefire shortcuts to screwing up your marketing. (I should add that narrowing it down to 12 wasn’t easy.)
Sabotage Tip 1: Don’t set firm objectives. You’re much safer stating that your goal is to “get your name out there” or to advertise because the competition does. That way, even if sales tank, you can sit back and say, “I did my job.”
Sabotage Tip 2: Put the goal where the ball lands. With a little practice, anyone can learn to retrofit objectives to results. Soon after a VP of marketing proudly showed me a new sales video, it became apparent that the video appealed to employees, but offended customers. No problem. The VP promptly claimed that the video was never intended for sales, but for training. George Orwell would have been proud.
Sabotage Tip 3: Write and design for internal approval. Authorize as many people as possible to revise or, better yet, outright veto creative work. This will ensure that creative people avoid trying to connect with the market. Instead, they will focus on creating what is sure to fly internally.
Sabotage Tip 4: It’s all about what YOU want. A major coffeehouse chain lost customers for years by refusing to fill the demand for lattes made with nonfat milk. Why did they resist? Because the CEO liked coffee the way it was made in Italy, and Italian baristas don’t use nonfat milk. Darned customers. What makes them think they should have a say in what they want in their coffee?
Sabotage Tip 5: Misuse research. Herd a bunch of people into a focus group and ask them to evaluate your campaign. Treat their comments, especially the ones you like, as if they’re statistically valid. You can also phone 5,000 people and ask them what they do, don’t, would and wouldn’t buy, and why. Assume they know.
Sabotage Tip 6: Don’t listen to your salespeople. The only thing that salespeople do is interact face-to-face, every day, with real customers who use your products. What would they know about marketing?
Sabotage Tip 7: If it’s wild and creative, go with it. If you have a killer concept that’s destined to take top honors at the next awards show, it would be a sin not to back it with your budget. Who cares whether it’s effective? It deserves to be shared!
Sabotage Tip 8: Avoid valid evidence. Proper testing and analysis let you reliably predict a direct mail strategy’s outcome before risking big bucks. But if nature had intended for us to conduct valid, predictive tests, we wouldn’t have hips to shoot from. Showing the concept to coworkers, friends, family and people in a mall, though not predictive, is faster and easier. And, only in the short run, cheaper.
Sabotage Tip 9: Don’t trust your agency. Your agency may have experts on staff, but you can still hobble them by overruling their expertise with your intuition. You can also focus on minutiae. For instance, make the art director change a border on that mail piece from black to dark blue.
Sabotage Tip 10: Trust your agency. Not trusting experts is self-sabotage, but so is trusting non-experts. Many agencies, figuring they can affix stamps as well as anyone, list “direct response marketing” as a core capability. If you are firmly committed to failure, this is no time for due diligence. Just hand them the checkbook.
Sabotage Tip 11: Mistake a slogan for a brand. Imagine a person who is fast losing friends. This person might do well to take an honest look, figure out what alienates people and make changes. But substance is such a bother. Surely this person could more easily regain friends by learning to say something like, “Hi, I’m Alex—where coolness is Number One.”
Sabotage Tip 12: Disdain proven techniques. For nearly two centuries, direct response marketers have amassed information on what works in the marketplace. Moreover, experience shows that what worked yesterday works today. But learning all that stuff is tedious, and using it might hamper your creativity. Mustn’t let that happen.
There are many ways to sabotage marketing, but this should give you a good start. If you fail to implement these recommendations, don’t come whining to me if your marketing succeeds.
Posted by truecreek on under More Dam News |
By Elaine Wong
Walmart topped the list of the most valuable retail brands in the U.S., followed by Target and Best Buy, per a new report issued by Interbrand today.
The report, compiled by Interbrand Design Forum—a division of the global brand consultancy, ranks retailers based on the value of their brands. The ranking is based on a number of factors: financial forecasting, the percentage of sales and profit that can directly be attributed to branding, and brand strength. These form a net present value, or the economic value of a brand.
Walmart dominated the charts again this year with a 19 percent increase in brand value to $154.1 billion. Target, in second place, saw a jump of 49 percent to $25.5 billion. Best Buy dropped 19 percent in brand value, though it still came in at third place with a brand value of $17.8 billion.
Rounding out the top 10 were The Home Depot, Walgreens, CVS, Sam’s Club, Dell, Coach and e-commerce site Amazon.com.
More about Walmart, Target, Best Buy Named Most Valuable Brands here.
Posted by truecreek on March 5, 2010 under More Dam News |
By: Julia Boorstin
“Alice in Wonderland” opens in theaters today, accompanied by Disney’s most wide-ranging array of consumer products ever, chasing an unprecedented broad audience.
Tim Burton’s 3-D “Alice” follows the classic character years after her first visit to Wonderland, so it makes sense that Disney would go after an older audience.
So now Disney has adult women in its cross hairs: in addition to the usual range of kids toys, games and apparel, it’s licensing “Alice” for products for adults.
Disney’s going grown-up and high end.
For more on the potential Consumer Products Tea Party, check here.
Posted by truecreek on February 24, 2010 under More Dam News |
By Patrick Lencioni.
New ads for Domino’s Pizza display unusual corporate vulnerability—and the surprising effectiveness of talking straight.
I recently saw a television commercial that made quite an impression on me, and I have a hunch that it might go down as one of the most effective advertisements of all time, assuming the company behind it is sincere. I’m talking about Domino’s Pizza (DPZ) and the recent ad in which the company concedes the shortcomings of its product and explains what has been done to improve it.
The spot opens with customers describing Domino’s pizza using words like ketchup and cardboard. Then, Domino’s President J. Patrick Doyle matter-of-factly explains the importance of acknowledging how customers see his pizza. Finally he outlines the company’s response: 40% more herbs in its sauce, better cheese, a special glaze on the crust. I have a hard time remembering the names of the U.S. Supreme Court justices and even what I had for breakfast. But I can remember all those details from the Domino’s ad, and that says a lot about its impact.
I’m willing to bet that Domino’s will sell a lot more pizzas in the months ahead. And the reason I believe that has less to do with the new ingredients than with Domino’s willingness to cross a line that most companies—and for that matter, most leaders—won’t even approach. Domino’s chose to make itself vulnerable.
Vulnerability isn’t a word that shows up on lists of ingredients for business success. Here’s why it should: Without the willingness and ability to be vulnerable, we simply can’t build deep and lasting relationships in business and, come to think of it, life.
Vulnerability is often seen as a weakness; it’s actually a sign of strength. People who are genuinely open and transparent prove that they have the confidence and self-esteem to allow others to see them as they really are, warts and all. There’s something undeniably magnetic about people who can do that.
When it comes to the workplace, vulnerability is critical in the building of teams. When teammates feel free to admit their mistakes, ask for help, and acknowledge their own weaknesses, they reduce divisive politics and build a bond of trust more valuable than almost any strategic advantage. Another great venue for vulnerability is the one I work in, the world of service. When consultants and advisers are willing to ask dumb questions, tell the unvarnished truth, or broach the painful, elephant-in-the-room topic, they engender loyalty and trust with clients.
More about The Power of Saying ‘We Blew It’ here.
Posted by truecreek on January 26, 2010 under More Dam News, Research |
These statistics are holding steady.
By Lee Rainie:
In a national survey between November 30 and December 27, 2009, we find:
74% of American adults (ages 18 and older) use the Internet, a slight drop from our survey in April 2009, which did not include Spanish interviews. At that time we found that 79% of English speaking adults use the Internet.
60% of American adults use broadband connections at home, a drop that is within the margin of error from 63% in April 2009.
55% of American adults connect to the Internet wirelessly, either through a WiFi or WiMax connection via their laptops or through their handheld device like a smart phone. This figure did not change in a statistically significant way during 2009.
These data come from the Pew Research Center’s Internet & American Life Project. The most recent survey was conducted from November 30 to December 27, 2009, using landline and cell phones and including interviews in Spanish. Some 2,258 adults were interviewed and the overall sample has a margin of error of ± 2 percentage points.
Download the entire Internet, broadband and cell phone statistics survey here.
Posted by truecreek on January 20, 2010 under Opinions. Everyone has them. |
By Darren Rovell
Every time a company buys naming rights to a stadium, their executives get challenged. Is this really a good deal? Why does it seem like companies who have put their name on stadiums face greater economic trouble than those who pass on the idea?
I think the latter might be more perception than reality –- that the percentage of companies that sign naming rights deals and then file for bankruptcy are somehow much greater than those that don’t sign deals and don’t file for bankruptcy.
Answering whether naming rights deals are good deals depend on two things: price and activation.
In order to sell these rights, teams show companies what the “impression value” of the stadium is. That is, how many times will the company’s name be mentioned in the media.
The numbers being shown to these companies — ranging from millions of impressions to hundreds of millions of impressions a year –- are real. But there’s a big difference between having a 30-second ad and having your company’s name mentioned 30 times. I’m just throwing it out there, but I think that tens of thousands of impressions can equal what one 30-second ad can do as far as driving business to a company.
We just had on Wes Thompson, CEO of Sun Life Financial, whose company reportedly paid an average of $4 million over five years to put its name on the stadium where the Miami Dolphins play.
Because this is the seventh name change the stadium has had, the impression value has already been severely compromised. Simply put, fewer people are willing to call it by its official name because they’ve been put through the ringer. So Sun Life’s first job is to find out exactly how much it has been devalued — even with the Pro Bowl and the Super Bowl coming up.
But the next job is to convince fans why they should have their insurance through Sun Life. That is the essential leap that makes naming rights worth it or not.
Thompson mentioned that this was an opportunity to increase brand awareness and that the stadium was a great destination, but Thompson didn’t mention exactly what Sun Life was going to do with the rights.
Perhaps Thompson needs some time, but that’s not a great start. Because it’s an insurance product, it requires more of an effort than say a beer brand like Land Shark, which previously had the name to the stadium.
Is Sun Life going to offer some sort of deal where the longer you had Dolphins season tickets, the lower they are willing to go on your insurance as compared to the product offered by their competition?
We know Sun Life employees will be in their luxury box entertaining corporations, but how many Sun Life employees will be walking throughout the stadium talking to fans?
Perhaps I didn’t pry enough on specifics, but I’m skeptical of what Sun Life is going to do because I’ve found that most naming rights deals are ego buys with very little activation. Most naming rights deals aren’t worth it because the company itself doesn’t make it worth it.
Because of this deal, I now know the name Sun Life Financial. That’s the first step. Getting me to actually put my money with the product or service the company offers is the second step. And, at least for me, it’s a step that not a single company that has ever landed naming rights has ever accomplished.
Posted by truecreek on under More Dam News |
By AP MILWAUKEE
It’s a flap over a cap.
An ad industry watchdog wants MillerCoors to modify its claims about flagship Miller Lite because it hasn’t made changes as the ads imply.
It’s a basic marketing tactic to tout a product attribute, especially if it’s new, to increase shoppers’ interest.
In this case, MillerCoors started advertising flagship Miller Lite’s “Taste Protector” caps and lids last summer. But MillerCoors acknowledges the tops don’t use new technology so its ads can’t imply they do, the National Advertising Division Council of Better Business Bureaus said Wednesday.
The industry body, known as NAD, looked into the matter after beer-making rival Anheuser-Busch Inc. complained. Many of its inquiries start with complaints by rivals.
MillerCoors has been saying the new golden tops and lids on Miller Lite, which has been in a sales slump, have a special seal that “locks out air and locks in that Great Pilsner Taste.”
NAD said in its nonbinding decision that MillerCoors should stop referring to a “special seal” and not imply the product has changed.
“While advertisers can change marketing strategies to promote the different features of their product, they must do so truthfully to avoid any potential overstatement or consumer confusion,” the board said.
In highlighting aspects of their products, companies can’t mislead, said Doug Stayman, associate dean of MBA programs at Cornell University’s Johnson School of Management.
“There’s a tremendous amount of pressure on them to come out with something new and different,” he said. “And there’s a fine line. But this seems to be over it.”
MillerCoors said it will take the ruling into consideration for future advertisements. It was pleased NAD agreed it could use “Taste Protector” statements but disagreed with objections to the word “special” — although it’s been removed from packaging.
More about In Cap Flap, Miller Lite Told to Change Beer Ads here.
Posted by truecreek on January 13, 2010 under More Dam News |
Aiming to please too many different types of customers can be a fatal flaw. Focus on your core audience and don’t waste money on the rest.
By Steve McKee
Do a quick exercise: Take a minute and jot down three types of customers your company doesn’t want. Oh, and this is important: You can’t choose people like shoplifters or “sale-hoppers”—the kind of customers that no business wants.
If you’re like most business leaders, identifying customers you don’t want isn’t easy, especially in times like these. But it can be helpful to consider which of your customers are least important, if for no other reason than to help you focus on the most important ones.
We’re all familiar with the old saying, “you can’t be all things to all people.” Yet in business, too often that’s what we end up trying to be. General Motors is a prime example (and look where it got them). There was a time when each GM nameplate was narrowly targeted toward a certain demographic, leaving other company brands to serve their own slice of customers. But over the past several decades, as each GM brand expanded its lineup to serve as many different customers as possible—sports cars for the sporty, minivans for young families, trucks for working people—they ended up stepping on each other’s toes.
Consider one of those famous brands now slated for the scrap heap: Pontiac. Back in the ’60s and ’70s, Pontiac was defined by drool-inducing muscle cars such as the GTO, Firebird, and TransAm. The Pontiac brand meant power, styling and cool. Its appeal wasn’t for everyone, but it was powerful for some. Since that time, however, Pontiac has introduced a host of new models like the Trans Sport (a minivan), Sunfire (a compact car), Aztek (an SUV crossover), and Vibe (a hatchback). It’s unclear who, exactly, Pontiac has not been trying to serve, which is another way of saying it’s been aiming to please too many masters. And soon Pontiac will be gone, as will several other once-proud brands in the GM stable.
It could be that Wal-Mart (WMT) will learn from the GM example. The company has been attracting a lot more upscale customers of late, for obvious reasons. In the first quarter of 2009, 17% of Wal-Mart’s retail visits were from new customers, and they spent 40% more in the store than the average shopper. Will the company accept their business? You bet—branding is about whose business you’ll seek, not whose you’ll take. But if Wal-Mart begins catering more to those customers’ needs at the expense of its core target of “people who live paycheck to paycheck,” it will be making a mistake.
More about Customers Your Company Doesn’t Want here.
Posted by truecreek on January 11, 2010 under Opinions. Everyone has them. |
By Sarah McBride.
Last year was the first since 2002 that U.S. consumers spent more money buying movie tickets than buying movies to watch at home, underscoring the changing economics of Hollywood.
According to new data from Adams Media Research, Americans spent $9.87 billion at the box office in 2009, 10% more than in 2008, according to a report Adams plans to release Tuesday. At the same time, sales in the U.S. of feature films on DVD, long a cornerstone of movie studios’ business models, plunged 13% to $8.73 billion, including Blu-ray high-definition discs. (Other companies that track box-office receipts include Canada in their North American figures, adding about 7% to the total and pushing the year’s gross above $10 billion.)
The figures indicate that studios will likely have to continue looking for ways to survive in a marketplace where they can’t count on hefty home-entertainment revenue to offset giant production costs. Those costs often more than eat up the studios’ half of the box-office receipts, which are split with theaters.
The ongoing decline in home-entertainment revenue has already fundamentally altered the way studios do business, forcing them to place big financial bets on hoped-for mass-market blockbusters at the expense of features that cost less to make but that also have smaller earnings potential.
Hit titles such as “Transformers: Revenge of the Fallen,” “Harry Potter and the Half Blood Prince” and “Up” were among those that lured large numbers of Americans to the cinema last year.
“Consumers are still in love with movies,” said Tom Adams, president of Adams Media. “In this environment, however, they’re seeking the biggest bang for their bucks.”
For studios, which count on income from home entertainment to underwrite growing production costs, the trend represents a giant headache. In the early 2000s, studios began counting on the cash bonanza generated by consumers’ building up libraries of DVDs. Now, they will have to alter budgets to reflect the shrinking DVD income stream.
More about how Cinema Surpassed DVD Sales in 2009 here.
